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Internet FAQ 013 - How do I test my phone connection is working?

The following suggests trouble shooting you may wish to perform if your internet connection is not working.

In writing this FAQ, we assume that nothing has changed as far as machine setup or hardware.

If you connect to the internet directly through a phone modem there is not very much you can do to check that it is working. Look for any obvious things that may be wrong.

1. Do you hear the modem make the usual connection tones as it dials your ISP
2. Does the modem sign into your ISP correctly as the connection is made.
3. Do you get any logon errors such as invalid password as you connect.

 

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